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Privacy Policy

Who we are

Our website address is: http://isenang.my.

This Privacy Policy explains how iSenang , a brand of https://www.iSenang.my, uses your personal information which you provided to iSenang when interacting with iSenang or by using our service, including but not limited to our iSenang website https://www.iSenang.my (“Website”) and mobile applications (apps). In this respect, you shall be responsible for providing accurate, not misleading, complete, and up-to-date personal information to ISenang and consent to the processing of these personal information by iSenang in Malaysia and outside Malaysia.

In the event of any conflict between the Bahasa Malaysia and the English version, the Bahasa Malaysia version shall prevail. ISenang shall have the right to modify, update or amend the terms of this Privacy Policy at any time by placing the updated Privacy Policy on the Website. By continuing to interact with iSenang or by continuing to use ISenang’s services following the modifications, updates or amendments to this Privacy Policy shall signify your acceptance of such modifications, updates or amendments.

“Personal Information” refers to personal data which you have provided to ISenang and any information that can be used to identify you.

“Processing” refers to collecting, holding, storing, recording, organizing, adapting, using, disclosing or correcting Personal Information.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies & Google Analytics

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. This Website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files saved on your computer, to help the Website analyse how you use the site. The information generated by the cookie about your use of the Website will be transmitted to and stored by Google on servers in the United States. If this Website anonymizes IP addresses, your IP address will be truncated by Google within a EU member state or other EEA state before being transmitted to the US. Only in exceptional situations will your full IP address be transmitted to Google servers in the United States and truncated there. Google will use this information for the purpose of evaluating your use of the Website, compiling reports on Website activity for Website operators and providing other services relating to Website activity and internet usage.

Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this Website. By using this Web-site, you consent to the processing of Personal Information about you by Google in the manner and for the purposes set out above.

You can also prevent Google from collecting Personal Information (including your IP address) via cookies and processing this Personal Information by downloading this browser plugin and installing it: https://tools.google.com/dlpage/gaoptout.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

How we use your information

Personal Information collected by iSenang is used to process your order and to manage your account. iSenang may also use your Personal Information to email you about other products or services that iSenang thinks may be of interest to you and to comply with its obligations under applicable laws, where required.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Transfer and Disclosure of Information

As iSenang storage facilities and servers may be in other jurisdictions, your Personal Information may be transferred to, stored, used and processed in a jurisdiction other than Malaysia.

From time to time iSenang may send your Personal Information to third parties which iSenang considers may have goods or services which are of interest to you.

In processing your order, iSenang may send your Personal Information to credit reference and fraud prevention agencies where permitted, under applicable laws. If you do not wish to be contacted by third parties, please email to iSenang’s Data Compliance Officers at admin@iSenang.my

Additional information

Access to your Personal Information and rectification requests

Subject to any exceptions under applicable laws, you have the right to request a copy of the Personal Information and rectify the Personal Information iSenang holds on you at any time. Please email to iSenang’s Data Compliance Officer if you would like to receive a copy of this information, to submit a Personal Information rectification request or if you seek further information on this Privacy Policy – admin@iSenang.my. There will be a small charge for processing this Personal Information access request.

Retention of your Personal Information

iSenang will retain your Personal Information for the duration necessary to fulfil the foregoing purposes and until you delete your iSenang account.

Other Websites

Our website may have links to other websites. This Privacy Policy only applies to this Website. You should therefore read the privacy policies of the other websites when you are using those sites.